Nirtec Studio Forum

General Category => Machines Simulator => Topic started by: sumeet.ramdass@gmail.com on September 01, 2024, 07:38:57 PM

Title: Cannot login
Post by: sumeet.ramdass@gmail.com on September 01, 2024, 07:38:57 PM
Hi there. When I try to log in, I get this error which says - cannot resolve destination host. Please see the attchement below. I made sure that I deactivated all the licenses from the previous VMs. But I am still getting this error.

Any solution to this? Thank you so much.
Title: Re: Cannot login
Post by: EasyPLC_Master on September 02, 2024, 08:30:20 AM
Hi!
This error is due is an error in your Internert connection or the email or password are not correct.
I have verified that your license is not linked to any computer, this means you have deactivated it correctly, and can be activated in other computer.
Title: Re: Cannot login
Post by: sumeet.ramdass@gmail.com on September 02, 2024, 04:46:21 PM
I double checked my email and password and made sure that all the inputs are correct. I checked my VM. I do have the internet connection. But I still cannot login.  :'( 
Title: Re: Cannot login
Post by: EasyPLC_Master on September 02, 2024, 05:08:28 PM
OK, contact by email to info@nirtec.com to give you support.