In some cases we request you to send us a report file of status.
This can be requested to detect errors or if you want to buy a registered driver or plugin.
To create the report file, follow these steps:
1) Insert your USB Key (if purchased):
2) Open EasyPLC, click in Help menu -> About
(http://forum.nirtec.com/images/sc1.gif)
3) Click in 'System Info' Button
(http://forum.nirtec.com/images/sc2.gif)
4) Click in Report Tab, and click in Create Report Button.
(http://forum.nirtec.com/images/sc3.gif)
Once the report is finished, you have created the report file. Then you can send us if required.
Thanks!